WhatsApp setup
How do I connect WhatsApp?
Quick connect vs manual credentials.
Open Dashboard → Providers → Connect WhatsApp. Prefer Quick connect with Facebook when Embedded Signup is enabled. Otherwise follow Manual setup and paste Meta Cloud API credentials, then configure the webhook URL shown on the provider card.
- You need a Meta Business account
- Subscribe to messages and message_status webhooks
- Keep the same verify token in Meta and OESCOM Connect
- Add a payment method on the WhatsApp Business Account, not Facebook Ads