Knowledge Base
Find answers fast
Practical guides for the most common customer questions.
Getting started
How do I create an account?
Register a workspace and begin onboarding.
WhatsApp setup
How do I connect WhatsApp?
Quick connect vs manual credentials.
Campaigns & templates
How do I send my first campaign?
Template + segment + send.
Campaigns & templates
Why are messages not showing as delivered?
Webhook and provider checks.
Billing & plans
I hit a plan limit — what now?
Understanding PLAN_LIMIT_EXCEEDED.
Security & access
How do I invite teammates?
Team invites and pending acceptance.
Security & access
How do API keys work?
Scoped keys for integrations.